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Policies

Privacy Policy

Last updated: September 13, 2026

This Privacy Policy explains how CourtSound ("we", "us") collects, uses, and shares information when you visit courtsound.com or buy from us.

Information we collect

Information you give us: your name, email, phone number, shipping and billing address, order details, and anything you send through our contact form.

Payment information: payments are processed by Stripe. Your card details go directly to Stripe and never touch our servers. We receive limited details, such as the last four digits of your card and your billing address.

Information collected automatically: your IP address, browser and device type, pages you view, how you arrived at our site, and similar data, collected through cookies and similar technologies.

Cookies, pixels, and advertising

We use cookies and tracking pixels from advertising and analytics partners to understand how our site is used and to show you relevant ads. These may include:

  • Meta Pixel (Facebook and Instagram)
  • TikTok Pixel
  • Google Analytics and Google Ads

These partners may collect information about your activity on our site and other sites to measure ads and show you personalized ads. You can control this:

We honor the Global Privacy Control (GPC) browser signal as a request to opt out of the sale or sharing of personal information where required by law.

How we use information

  • To process and ship orders, handle returns, and send order updates.
  • To answer your questions and provide support.
  • To prevent fraud and keep our store secure.
  • To improve our website and measure our advertising.
  • To comply with legal obligations.

How we share information

We do not sell your personal information for money. We share information only with service providers who help run our store, such as Stripe (payments), shipping carriers, our hosting provider (Render), our email provider (Zoho Mail), and the advertising and analytics partners listed above, and when required by law.

Your privacy rights

Depending on where you live (for example California, Colorado, Connecticut, Virginia, and other US states), you may have the right to access, correct, delete, or get a copy of your personal information, and to opt out of targeted advertising or the sale or sharing of your information. To make a request, email contact@courtsound.com. We will verify your request and respond within the time required by law. We will not discriminate against you for using your rights.

Data retention

We keep order records for as long as needed for accounting, tax, and legal purposes, and other information only as long as needed for the purposes above.

Security

We use HTTPS encryption and trusted providers to protect your information. No method of transmission over the internet is 100% secure.

Children

Our store is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The "Last updated" date shows when it last changed.

Contact

CourtSound
[business address]
Email: contact@courtsound.com